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Brihanmumbai Electric Supply & Transport Undertaking (BEST)

BEST Undertaking provides Bus Transport within Brihan-Mumbai limits and also in Navi Mumbai, Thane & Mira-Bahayander areas. On an average 2.9 million passengers are travelling daily through 63,700 trips operated on 505 bus routes with help of 3800 eco-friendly buses. Quess was awarded as the Managed Service Provider for implementation of an Intelligent Transport Management System (ITMS) for BEST Undertaking. The deliverables agreed upon are:

  • Effective Project Management using PMIS to monitor Project Progress
  • Planning, Scheduling & Rostering, Transit Operation Management
  • Depot & Workshop Management
  • Supply, Installation, Commission & Integration with ITMS software with Automatic Vehicle Location (AVL) and Passenger Information System (PIS)
  • Integration of GIS systems and maps
  • Setting up of Control Center at locations specified by BEST
  • Cloud hosting for Data Centre & Disaster Recovery
  • Training & Capacity building for BEST
  • Web Portal & Mobile application based interface for Passengers